1. Introduction

This Privacy Policy ("Policy") describes how Knowyours ("Company," "we," "us," or "our"), the owner and operator of Surge, an AI-powered content idea generation platform ("Surge" or the "Service"), collects, uses, discloses, and safeguards your personal information when you access or use the Service or visit our website. By using the Service, you acknowledge that you have read and understood this Policy. If you do not agree with the terms of this Policy, you should not use the Service.

2. Information We Collect

• Personal Information: When you sign up or use our services, we may collect information such as your name, email address, and any other details you provide.
• Usage Data: We automatically collect data about your interactions with our website (e.g., pages visited, time spent on the site) to improve our services.
• Cookies and Tracking: We use cookies to enhance your experience. Cookies help us remember your preferences and understand how you use our site.

3. How We Use Your Information

• Providing and Improving Services: Your data helps us deliver and enhance our AI platform and tailor the content ideas to your needs.
• Communication: We may use your information to send you updates, newsletters, or other communications related to our services.
• Analytics: We analyze usage data to monitor and improve the performance of our website.

4. Sharing Your Information

• Service Providers: We may share your information with trusted third-party vendors who assist in operating our website or delivering our services, under strict confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• No Sale of Personal Data: We do not sell your personal information to third parties.

5. Data Security and Retention

• Security Measures: We implement appropriate security measures to protect your data against unauthorized access or disclosure.
• Data Retention: We retain your information only for as long as necessary to provide our services and comply with legal obligations.

6. Your Rights

• Access and Update: You have the right to access, update, or correct your personal information.
• Opt-Out: You may opt-out of receiving communications from us by following the unsubscribe instructions included in our emails.
• Data Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]